Staying grounded in strong winds: Harnessing courage and empathy in the workplace 

We’ve all been there. You poured your heart into a project, and then… boom. A colleague slams the brakes with a “no” or a seemingly endless red pen. Or maybe you’re on the other side, delivering feedback that feels like it lands with a thud. It can leave you feeling overwhelmed, undervalued, or just plain confused. 

Here’s the thing – these tough conversations are inevitable. But they don’t have to be relationship-wreckers. In fact, with a healthy dose of empathy and courage, you can transform them into opportunities for growth. 

Here are a few things that I’ve popped into my tool belt along the way. 

Seeing through their eyes 

Let’s consider it, your colleague who just critiqued your work might be facing their own whirlwind. Maybe they’re under pressure from a tight deadline, or perhaps your style doesn’t quite match their expectations. 

Empathy means stepping outside your own perspective and trying to understand theirs. This can be as simple as mirroring their communication style – casual with casual, formal with formal. Even humour, when appropriate, can be a great way to break the ice and build rapport. 

Think back to the conversation where your work was critiqued. Was there anything in the other person’s tone or body language that might hint at their underlying concerns? Empathy helps you bridge the gap and foster a genuine connection. 

Asking questions, finding solutions

Sometimes, the most challenging part is simply having the conversation. Digging a little deeper can be hugely beneficial. Maybe your colleague can’t quite pinpoint what’s missing from your project. That’s okay! Be brave, ask questions, and offer suggestions. You might be surprised at how a collaborative approach can lead to a breakthrough. 

And remember, courage isn’t just about navigating criticism. It’s also about giving constructive feedback in a way that’s respectful and clear. Don’t be afraid to trust your gut instinct, but don’t be afraid to reach out for a second opinion either. 

Bending, not breaking…

Be like a tree – you may bend under strong winds, and you may even lose a branch or two, but with empathy and courage as your anchor, you’ll weather any storm the workplace throws your way. You will not break.

So, the next time you find yourself in a difficult conversation, remember – empathy and courage are your allies. They’ll help you navigate the whirlwind and emerge stronger than ever.